Dental Plans

Comely Membership Plans

Many patients request an individual method of budgeting and planning for their preventive dentistry. We have responded to this need by setting up our own scheme to suit the vast majority of our patients.

We provide 5 different plans to offer maximum flexibility



Common benefits of all plans:

• 15% discount on treatment items including cosmetic treatments
• Access to emergency appointments
• Continuous registration with the practice
• Access to out of hours service for advice/pain relief (£100 if not on plan)
• UK and worldwide emergency cover with 24hr helpline
• Accidental injury cover up to £10,000 for dental treatment required

You can join all our plans immediately. No assessment is required.

All plans have a £10 one off administration fee.

Please note during the first 6 months after you join you will receive 15% discount on your initial hygiene appointment and also 15% discount on the first £500 of treatment fees.

Fees are reviewed annually on 1st April.

Accident & Emergency Insurance
If you have an unexpected emergency, such as an accident or toothache, then in normal circumstances you
should call the practice for advice.

However, if you are away from home, membership of a plan allows you to call the dental helpline, who will put you in touch with a dentist who can help. What is more, if you are overseas when you need help, the dental helpline will endeavour to find an English-speaking dentist to assist you. Emergency telephone numbers will be shown on your registration card.

How do I claim under the insurance?
If you are away from home and have to see a dentist in an emergency, you should receive the temporary treatment necessary to render you in a comfortable condition. You pay that dentist and ask for a written receipt and details of treatment carried out. On your return home, we will help you complete a claim form and forward this to DPAS.

We will also help you fill in a claim form should you need treatment for a dental injury. If the treatment is likely to cost more than £175 (and thus require prior authorisation from DPAS) we will provide a costed treatment plan. An assessment by an independent dentist may be requested before this permanent treatment is authorised. For details of the accident and emergency insurance policy summary, please see overleaf. Full cover details are available.

All of our examinations include:
Oral cancer screening Gum (periodontal assessment) health Small x-rays as required

All of our hygiene visits include:
Preventive advice Scaling and polishing Sensitivity treatment Fluoride varnish treatment as required Fissure sealants as required

Policy Summary

This summary is a brief description of your Dental Injury and Insurance, which is underwritten by ACE European Group Limited. It does not contain the full terms and conditions, which are enclosed on a separate document.

What is this Insurance?
This policy provides you with cover towards costs incurred as a result of dental accidents and emergencies. It includes cover towards the costs of temporary dental treatment as a result of a dental emergency when away from home or abroad, and cover towards permanent dental treatment following a dental injury. It also covers payment of outof-hours fees to dentists when required to open their dental surgery to treat you in an emergency outside normal business hours. There is also a hospital cash benefit payable when you are under the care of a dental or oral/maxillo facial surgeon and a cash benefit in the event of diagnosis of mouth cancer.

Full details of the benefits and their limits, cover and payable terms are enclosed, or are available from your practice.

What if I have a complaint?
If you are dissatisfied with the service we have provided in relation to this dental Injury & Emergency Insurance, or if you feel we have made a wrong decision, please contact DPAS Ltd on 01747 820810. If you
are dissatisfied with the outcome of the investigation, you can ask the Financial Ombudsman Service to consider your complaint.

How do I cancel?
If you ever find that you want to end the arrangement, you can do so simply by giving us one month notice.

Benefits	Cover	Notes
Treatment following dental injury.	Up to £10,000 per calendar year.	To assist with the cost of treatment after a dental accident. Treatment limits apply
Temporary emergency dental treatment in the UK and abroad	Up to £666 per year. Up to £333 per incident.	Payment towards temporary emergency treatment when away from your dentist. Treatment limits apply.
Out of hours consultation for dental emergency or dental injury.	Yes	Pays a call out charge to a dentist who opens their surgery to treat you in a dental emergency outside normal surgery hours
Hospital Cash Benefit	Yes	£1000 payable when first diagnosed by a qualified dentist or doctor.

What are the main exclusions of the Supplementary Insurance	Where can I find more information?
Dental injuries resulting whilst participating in boxing or rugby unless appropriate mouth protection is worn.	Section 1 of the policy document
Implants	Section 1 of the policy document
Permanent treatment in a dental emergency	Section 2 of the policy document
Emergency treatment provided by your own dentist or a dentist / specialist acting on your dentists behalf	Section 2 of the policy document
Mouth cancer diagnosed before joining the Dental Plan	Section 4 of the policy document